Q. What sort of messages are used?
A. The messages are especially scripted for your business. They are recorded with professional Voice Artists and mixed with music and sound effects.
Q. Does the equipment answer the phone?
A. The usual digital message player we supply is solely for the purpose of providing audio through the music on hold point of your telephone system. However, we have special equipment that will answer your phone, hence the need to establish your requirements.
Q. Can I buy the complete system?
A. There is a system that can be purchased outright, but most people opt for a Rental Recording and Warranty Agreement, whereby we replace their messages for them on a regular basis.
Q. How long would it take to set up?
A. We can usually install your service within a week of you approving the script.
Q. What does the service cover?
A. Our service consists of: Complete scripting to your approval of eight recorded announcements , Professional Voice Artists - many featured regularly on television and radio, use of music which requires no APRA & PPCA License Fees, compatibility with all phone systems, high quality digital recording, equipment using state-of-the-art technology, guarantee on equipment (overnight replacement), scheduled reminders and assistance with replacement messages, replacement of your recordings as often as you like |